Dr Michael Bertini
As the CEO of Open Systems, Inc., I strongly believe in a culture that puts the customer first. That is demonstrated in many different ways. Whether you are a partner reseller or an end user, you will enjoy and trust the personal consideration that my organization provides.
You are treated as an individual, and we recognize your needs are different because that is what makes you unique in this fast moving, changing economy.
At Open Systems, our team’s objective with all endeavors is to help our clients succeed, become more effective, and transform the organization as needed. Today, I strongly believe that organizations need the right information to get to the right people, in the right format, at the right time, and they must be able to change quickly and easily. You will find that our TRAVERSE product line adapts to these changing requirements.
I take a strong personal interest in the success of our customers. Our products offer our clients not only one of the best returns on investment in the marketplace, but they also deliver a framework in which any investment made today in adapting the solution to your business is retained with future upgrades. Our team works hard to understand your specific needs, and we are fully dedicated to providing value to our customers.
I spend a great deal of time traveling the globe meeting our customers and partners. I invite you to contact me at Michael.Bertini@osas.com. I always grab an opportunity to visit existing and prospective clients, schedules allowing. Thank you for your interest. We are here to help and partner with you.
Dr. Michael Bertini
Chief Executive Officer
Open Systems, Inc.
General Manager, ProcessPro
Joe has over 30 years of experience in the software industry. As General Manager of ProcessPro, his primary focus is to ensure the company’s continued growth and evolvement to meet the ever increasing demand for its products and services in addition to the vital needs of its clients. Joe has a robust and in-depth knowledge of the ProcessPro business as he’s managed sales, business and product development, and operations. He’s a strong leader with an open door policy and brings cohesive leadership across the entire organization.
Director, ProcessPro Operations
As Director, ProcessPro Operations, Molly’s mission is to ensure that clients receive absolute value from ProcessPro Software implementation and support services. She excels in her role due to her extensive history with the company, flexibility, and ability to embrace change. Molly has served in both a management and leadership capacity at ProcessPro since 1991. She’s driven by her passion for improvement for both the company and the success of its clients, wanting them to remain happy and active clients for many years to come.
Charles has been a part of the ProcessPro development team since 1996. In his current role, Technology Analyst, he oversees software development and quality control. Additionally, Charles implemented SCRUM into the development team’s processes in order to shorten development lead time and improve product quality and services. He strongly believes in and mentors a team atmosphere with high expectations of each of his team members to produce quality work.
Senior Implementation Consultant
Jeff is the Senior Implementation Consultant. He is a highly motivated professional whose focus is solely on successful software implementation and support to our clients. Jeff leads each client through the project process including software fit and gap analysis, functional specifications for program modifications, data conversion, end-user training, and application support. He has more than 35 years within the batch process and discrete manufacturing industry which helps target the needs of clients in using applications such as financial, EDI, and business intelligence reporting. Jeff considers himself a partner with all of the clients he has had the pleasure to serve.
ProcessPro Marketing Manager
Kate develops and implements the marketing strategy for ProcessPro Software. As ProcessPro’s Marketing Manager, she oversees brand management, website enhancements, social media efforts, public relations, and is the voice of customer initiatives. Kate also leads the event planning efforts for the yearly Connect User Conference. She has a passion for clearly defining objectives in order to see the vision of the project come to life! On a day-to-day basis Kate works with our Business Development and Sales team to help shape their go-to-market strategies and assist with their marketing needs.
Manager, Business Development
Tim is a sales professional with nearly 20 years of experience. In his current role as Business Development Manager, he develops relationships with prospective clients within the process manufacturing industry regarding ERP systems selection. Tim takes pride in his consultative selling skills, industry knowledge, and logical thinking to help uncover and identify harmonizing similarities between manufacturers’ pain points and ProcessPro’s offerings. He enjoys creating and fostering relationships with prospective clients which ultimately establish ongoing partnerships.
Danell is the Support Manager at ProcessPro. She has been a part of the Support team since its inception in 2009, and has built a team of support specialists to manage all client inquires nationwide. As the Support Manager, she oversees, develops, and mentors personnel to align the department needs with the company’s sales growth initiatives. Danell has been a dedicated service professional and prides herself on developing strong relationships with clients while fostering open communication and collaboration.
ProcessPro Product Strategy Manager
Daniel has been with ProcessPro since 1999. Currently as the ProcessPro Product Strategy Manager, Daniel focuses on driving overall market success by ensuring the products meet both current and future market demands. Leveraging his extensive understanding of process manufacturing, the unique business trends of this industry, and information gathered from market analysis, customer feedback, and regulatory compliance, he drives product decisions. Dan has a passion for connecting the benefits of ProcessPro’s ERP solution to batch process manufacturers and helping to effectively solve their key business challenges.