>Enterprise Resource Planning (ERP) software is an effective and increasingly necessary tool for streamlining efficiencies and increasing process manufacturers’ profitability. However, ERP implementations can be tricky, and challenges naturally arise with such a critical, complex, and comprehensive undertaking. Judicious planning can help mitigate the number and severity of these challenges. However, some companies actually manufacture problems by rushing their ERP implementation process. Remember: Speed can ruin your chances for a successful ERP implementation.
Here are six areas where excessive speed is hazardous:
Skipping the discovery stageHow can you know exactly what you need in an ERP software solution if you don’t have a complete and intimate knowledge of how your business works? It’s critical to understand the functionalities you require, how they will affect your way of doing business, and what resources will be assigned to the ERP implementation project. Complete a comprehensive company assessment.
Squeezing the project’s timelineAmericans have been conditioned for instant gratification, and companies want to reap the benefits of the ERP software ASAP. However, a “hurry up, and get it done” attitude will undermine the need to completely address each nuance of the ERP project. Yes, it’s easy to underestimate the time needed to implement an ERP software solution. Allow enough time to do the job right.
Railroading the projectWhen management neglects to address the change anticipated with the new ERP software, the company opens itself to a potential internal public relations snafu. Most people fear change. If the ERP project timeline isn’t adequately explained, its benefits to everyone addressed, and the expectations of staff defined, then, fear of the unknown often leads to resentment and resistance, speculation, and low morale as individuals feel the project is being forced upon them. Employ a change management strategy.
Skimming over the detailsIf you addressed only the high points of the task at hand, you’ll have only a skeleton of what your project should be. Also, if you concentrate solely on the benefits the ERP software will bring at the expense of discussing cost, change management, data migration, resource management, staff training, etc., your ERP implementation planning process will raise questions most likely answered on-the-fly, without wisdom or prudent thought. Remember, “the devil’s in the details.” Address every project detail within a detailed ERP implementation plan.
Rushing staff trainingWhen you rush training, you increase the amount of stress put upon your staff, (increasing the chances for errors), and you decrease the probability that all pertinent instruction will be covered (decreasing the training’s effectiveness and leaving you with the need for future re-training). Give staff the time and space to learn and become comfortable with their new job roles.
Pushing the “go-live” trigger prematurelySome “go-live” decisions result in an expensive failure. Why? They didn’t allow time for the proper system testing of each functionality’s performance nor time for the thorough execution of various “day-in-the-life” scenarios. Testing is a huge part of the learning process. If testing is inadequate, certain problems may re-occur, to be dealt with at a later, more inopportune, date. Test the ERP software with end users prior to “go-live.”
ERP Implementation Provider
Process manufacturers anticipating an ERP implementation can avoid a potential failure by providing due diligence to the project and by partnering with an experienced ERP provider who takes time to do things right.
“ProcessPro’s tried-and-true implementation methodology has been developed and refined to deliver consistent, predictable, and repeatable implementation results for our clients in their ever-changing business environments,” stated Jeff Hauser, ProcessPro Director of Professional Services, who has executed over 40 ERP implementations and installation upgrades in his many years in the batch processing manufacturing industry.
For assistance with your ERP software project, contact a member of our business development team today.