When examining the reasons for ERP implementation failure, lack of effective project management consistently appears at the top of the list. Due to this fact, appointing a professional, qualified, and dedicated project manager is a key component of a successful ERP software implementation project. Here’s what you need to know to ensure success for your process manufacturing company’s ERP project.
What is Project Management?
In order to manage all aspects of the ERP software implementation, it is imperative to empower a project manager whose role is to efficiently handle the changes that a new system will bring, while minimizing disruptions and managing employee expectations. A project manager should be assigned internally and will work with a dedicated project manager who is assigned by the ERP vendor. These individuals will provide a link between the company and the provider in order to control, track, and coordinate all activities involved in the ERP implementation. Project managers are given the authority and support of upper management to successfully drive the implementation throughout the entire process.
Typical Project Manager Duties
- Dedicate a sufficient amount of time each week to the implementation project deliverables and tasks
- Review current systems and procedures – both manual and electronic
- Manage the timeline for implementation
- Delegate and oversee stakeholders in completing implementation tasks
- Maintain a perspective of overall business goals
- Ensure a smooth transition from old processes to the new ERP system solution
Qualities of a Successful Project Manager
It is important to choose a project manager who has the knowledge, skills, abilities, and experience in project and people management and who is well versed in company processes, technology, and the industry as a whole. This versed professional should be flexible, highly disciplined, and motivating to employees – with an empathetic understanding of end-user pain points. Having a clear vision of the implementation process and the ability to follow-through, the project manager must be willing to make decisions to ensure success. By appointing a person who embodies these qualities and has a clear understanding of goals and timelines, the chance of failure is reduced for your ERP system implementation.
Effective project management with an active leader that pushes for accountability, transparency, and decisiveness is an important part of the equation to improve the odds of a successful ERP implementation. ProcessPro ERP approaches the process with an implementation methodology utilized by our project management and services team that guides your company to success. Contact us for a personalized demonstration today.